网络信访的政府回应——基于2014-2018年广州市政府网站信访数据的分析
方俊, 王凌颖
Government Response of Network Petition -Based on the Analysis of Petition Data of Guangzhou Government Website from 2014 to 2018
FANG Jun, WANG Ling-ying
华南理工大学学报(社科版) . 2019, (5): 79 -90 .  DOI: 10.19366/j.cnki.1009-055X.2019.05.010